Insights
Notes on systems, AI and capital
Field notes from the work: what actually moves the needle when companies automate, and how growth gets funded.
Why 50% of Travel Companies Could Disappear in the AI Era
A strategic guide for operators at the AI crossroads: why clarity, not technology, decides who grows and who quietly becomes obsolete.
Read articleAI Chatbots: What's All the Buzz About?
AI chatbots aren't faster versions of the old bots. Built properly, they're full-time digital employees — and most companies are still under-tapping them.
7 min readThe Benefits of Implementing a Gen AI Platform in Your Company
A company-wide Gen AI platform is the fastest path from experimentation to a foundational capability — with the governance, security and adoption to match.
9 min read[eBook] How to Evaluate the Application of AI in Your Business
A practical guide to telling conventional automation, AI automation and decision-making AI agents apart — and choosing the right one for the problem.
4 min readPreparing Your Business for AI Automation
A step-by-step approach to readiness: assessing needs, engaging stakeholders, selecting tools, preparing data and training your team.
7 min read4 Ways AI Will Forever Change the Travel Industry
From automation gaps to the in-person premium: how AI reshapes travel for consumers and operators alike — and where the human premium grows.
9 min read